Order management and inventory software can literally make or break a business. Failing to properly manage your supply chain and your orders can cost your company untold amounts of money, lead to dissatisfied customers, and cause major headaches.
The good news is there are now a number of order management and inventory software packages on the market. It’s never been easier to find the perfect software solution for your company.
Today, we’ll talk about:
- What inventory and order management is
- How software can help make managing these vital components of your business easier
- And highlight 15 products that can simplify your life to efficiently manage both elements of your business
Top 15 Order Management Software for Inventory Management
1. SkuVault
SkuVault takes the guesswork out of outdated manual practices with their full-featured inventory and warehouse management software.
The solution allows sellers to create simplified workflows and automate many of the manual tasks your employees are doing on a daily basis, resulting in faster order fulfillment speeds with better order accuracy.
Here are some additional benefits:
- Real-time access to inventory levels across locations
- Quantity syncing to your marketplaces
- In-depth reporting
- Simplified pick + pack process
- Barcode scanning functionality
SkuVault clients receive full customer support options through phone, email, and a client portal, and provide remote or on-site training to help you become better acquainted with how the product works.
SkuVault also reports that their average customer receives a 100% return on investment in just 90 days after implementing their inventory and order management software.
2. Linnworks
Linnworks allows growing businesses to save time with advanced order management software automation that works with 70+ marketplace integrations.
This software allows users to create specific workflows around repetitive tasks and key business processes such as assigning orders to warehouses for the pick, pack and ship process.
Additional Linnworks order management features include:
- Automatically assign orders to the appropriate fulfillment center
- Access to powerful reporting that provides meaningful business insights
- Automatically replenish inventory to optimal levels that you set to avoid stock out
3. Salesforce B2C Commerce
Salesforce Commerce Cloud is one of the world’s largest eCommerce platforms. That alone should make it an option for most companies when looking for inventory and order management software solutions.
The Software as a Service promises to “make online buying easy, generate more revenue, and maximize your online growth with easy-to-use features tailored to B2B customers, like fast reorders, account hierarchies, contract pricing, custom catalogs, and more!”
Other key features include:
- In-person and online training with 24/7 online support
- Returns and special orders management
- Multichannel eCommerce support
4. Cin7
Have revenue of over $1 million? Then Cin7 wants to work with you.
The company offers an automated inventory management platform that “synchronizes stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency.”
Additional features:
- Order Management
- EDI Testing
- Barcoding/RFID
- Multichannel eCommerce support
5. Brightpearl
Brightpearl says they’re “ideal for multichannel retailers of finished goods selling in-store, online, or via online marketplaces like eBay and Amazon trading $1m or above.”
Their all-in-one software backs up this claim by offering order and inventory management solutions that integrate with accounting, warehouse management, shipping & fulfillment, POS, supplier management, and your CRM software.
Other features Brightpearl offers include:
- Improved order processing
- Decreased fulfillment error rates
- Order tracking
- Barcoding/RFID
- Multichannel management
- Reporting/Analytics
Brightpearl also offers 24/7 support with a live rep, as well as online support should you run into problems.
6. NetSuite
Oracle’s NetSuite is one of the heavy hitters in the inventory and order management software space – with a load of features and a price tag that will make your wallet beg for mercy.
That being said, if you’re a large company with a giant team and you’re looking for a modular solution, NetSuite does offer a lot of bang for the (many) bucks it will cost you.
Some of NetSuite’s features include:
- A full suite of order management tools
- Shipping and warehouse management
- Sales forecasting
- Enterprise Resource Planning tools
- Retail, warehouse, and supply chain management
NetSuite comes with 24/7 support with a live rep, and offers in-person, online, and webinar training to ensure your team takes full advantage of the software.
7. DiCentral
DiCentral’s Order Management Software “offers advanced order and inventory tools with integrated EDI to help you grow your business. Get real-time inventory visibility reports across multiple sales channels and enhanced order processing to ultimately ensure a seamless supply chain and strong customer satisfaction rates.”
Unlike some of the companies listed here, DiCentral will also work with any size company in any industry – making it worthwhile to look into if you’re one of those companies doing under a million dollars a year.
DiCentral offers:
- Inventory management
- Order fulfillment
- Order tracking
- Shipping management
- Catalog management
The service also offers 24/7 live support, online support, and in-person, online, and webinar training.
8. Shippo
Shippo promises to be everything your company needs for shipping – all in one easy-to-use platform.
Unlike many of the other options on this list, Shippo is a shipping solution, not an inventory management tool. But, if you already have inventory management software you love and need help with order management, Shippo could be for you.
Shippo’s features include:
- Order entry
- Order fulfillment
- Order tracking
- Shipping management
- Returns management
Shippo also offers a free trial of their software and provides online support, as well as live online training.
9. Orderhive
Orderhive bills itself as “an all-in-one tool for retailers, wholesalers, dropshippers & FBA sellers. Orderhive eliminates the possibility of manual errors by automating all order management functions under a single dashboard.”
Some of the software’s features include:
- Inventory management
- Order fulfillment
- Order tracking
- Shipping management
- Returns management
- Reorder, Retail, and Warehouse Inventory Management
Orderhive also offers live 24/7 support with a rep, online support, and in-person, online, and webinar training to help your team get integrated with the software quickly.
10. Zoey
Zoey’s marketing pitch is that it’s “a powerful order management and commerce solution for B2B and wholesale businesses.” And after looking at what it offers, we’re inclined to agree.
On the B2B side of things, Zoey offers quote generation, quick order capabilities, customer groupings, access restrictions, and more.
On the B2C side of the ledger, you’ll get reordering tools, account status tools, and account maintenance.
And if that weren’t enough, here are some additional features Zoey offers:
- Inventory management
- Order entry
- Order tracking
- Catalog management
- Returns management
The one potential downside of Zoey is that it doesn’t offer a ton of support options. Training is only offered through webinars and documentation. Support is only available during business hours.
11. Fishbowl
Fishbowl claims to be “the #1 inventory management software for Quickbooks,” so if you’re using Quickbooks, you should definitely look into them.
The software is aimed at small and mid-sized businesses that use Quickbooks for their accounting needs and would like to integrate inventory management tools on top of it.
Here’s what Fishbowl brings to the table:
- Advanced inventory features
- Part tracking
- Manufacturing and shipping integration
- LIFO/FIFO/Standard accounting methods
- Consignment
- Wireless barcoding system for warehouses
Fishbowl is available for a flat one-time fee rather than a recurring monthly charge. It offers online, business hours support and in-person and live online training.
12. Saleswarp
Saleswarp reports that their cloud-based order management solution will “manage all of your orders and processes from one system, guaranteeing on-time delivery.”
It will do this by providing you with tools to automate workflows, manage orders and customers, keep your inventory management under control, and help with customer service and warehouse management.
Other features of Saleswarp include:
- Order tracking
- Order fulfillment
- Catalog management
- Barcoding/RFID
- Inventory optimization
Saleswarp offers 24/7 support with a live rep, as well as online support. Live in-person training, webinars, and online training are available.
13. Zangerine
As their website states, “Zangerine automates and optimizes order management, inventory, eCommerce, and sales quotes on any device with a browser. Sync all orders in one place from B2B & D2C eCommerce sites, online marketplaces like Amazon, and traditional sales quotes.”
How does it do all of this? By offering up these features:
- Inventory management
- Order entry
- Order tracking
- Order fulfillment
- Barcode generation and scanning
- Multichannel inventory management
- Reporting and analytics
Zangerine offers limited online support during business hours, but will do in-person, live online, or webinars to help you get set up.
14. ArbiMed Inventory
If you work in the medical field, ArbiMed might be the perfect solution for you.
ArbiMed’s inventory management software “helps you track valuable medical assets, manage stock levels, and increase profit by analyzing meaningful data from inventory transactions.”
It does this by helping you track purchase orders, tagging info when removing supplies, and providing reports to help you make better decisions.
Additional features include:
- Accurate documentation of all transactions
- Improve claims reimbursement
- Drug expiration date tracking
- Daily inventory tracking and reconciling
ArbiMed offers 24/7 live and online support as well as in-person training, online training, and webinars.
15. Orderwerks
Orderwerks is a B2B sales order platform made and supported right here in the USA. It’s got a number of features that should appeal to companies looking to get a handle on their order management, including:
- Catalog item management
- Order and inventory management
- Customer direct access
- Shipping Management
- Mobile and Tablet Apps
- Integrates with WooCommerce, Quickbooks, and more
The potential downside is that it only offers online support during business hours and no in-person training. However, for $100 a month, this could be a budget solution worth investigating.
What is Inventory Management?
Before we dive in, let’s take a minute to define inventory management.
Inventory management is essentially a system wherein you’ll source, store, and sell products.
The benefit to proper inventory management is that it guarantees you’ll have materials and stock at the right levels so you’re never without products or materials.
Having too much stock or product is just as bad as not having enough. Inventory management helps businesses strike a balance so they’re not storing things they don’t need and aren’t scrambling to find things to fulfill orders.
What is Order Management?
Order management software, meanwhile, is basically how we track customer orders – from the moment the order is placed to the moment it arrives at their door.
Order management also takes into consideration all the people and processes involved to ensure that happens.
This is an important part of your business because lost and mishandled orders not only cost money but can also cost your company customers.
Customers who have issues in receiving things they’ve ordered are less likely to order from you again. Order management can help eliminate these problems.
How Can Order Management and Inventory Software Benefit My Company?
Small and medium-sized businesses (SMBs) may still be getting by managing their inventory and orders the old-fashioned way – with spreadsheets, Excel docs, and the like. Perhaps this still works, but they could streamline their operations and improve their efficiency by considering an inventory and order management software solution.
Larger companies, meanwhile, quickly discover that this old-school approach isn’t feasible. Knowing what to order, when to order, when to restock, where to keep that stock, and where your orders are can become an incredibly complex undertaking.
This is where order and inventory management software can make your life easier and help you make more money.
Here are 6 Key Benefits of Using Order and Inventory Software:
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Better Inventory Oversight
Utilizing inventory and order management software ensures that orders are filled and shipped in a timely manner. It also guarantees you have enough inventory on hand.
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Increased Efficiency in Operations
Inventory and order management software will not only guarantee you don’t tie up money in inventory you don’t need, but it can also help you make sure expiring inventory is prioritized rather than going to waste on a shelf.
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Minimize Inventory Costs While Increasing Profits
Are you spending a lot of money on carrying costs for inventory sitting in warehouses? Do you have deadstock taking up space and eating into your profits? Inventory and order management software can help you avoid these costs.
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Reduce Costs to Ensure Order Accuracy
Incorrect order fulfillment and shipping issues cost you money. Inventory and order management software can help you get closer to 100% accuracy, which is guaranteed to improve your bottom line.
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Better Customer Service
Having access to real-time order status is essentially expected these days. Customers want to know where their order is at each step of the process – from the moment it’s placed until a postal carrier leaves it in their mailbox. Inventory and order management software makes sure you can provide this information.
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Fully Automate Manual Tasks
Instead of having employees sit around entering orders and figuring costs manually, why not automate the process? Order and inventory management software can make creating purchase orders a breeze with barcode or RFID scanning.
Final Thoughts
Inventory and order management software isn’t just for big businesses. Even small and mid-sized companies can find software solutions designed to help them manage their inventory levels and better track order fulfillment – all without breaking the bank.
Order and inventory management software isn’t the way of the future – it’s the way of the present. If you’re not utilizing these tools in your business, you’re almost assuredly not optimizing your operation.
The good news is, there are options for every business and budget out there. Explore the companies on this list – and beyond – to find the perfect solution for your company.
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